Payment Policy

Thank you for shopping at Ziviya. This Payment Policy explains how payments are processed and secured on our website.

Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)

  • Debit Cards

All payments must be completed at the time of purchase.

Payment Security

All transactions made on Ziviya are processed through secure and encrypted payment gateways.

We do not store or have access to your full payment card details. All payment information is handled by trusted third-party payment processors.

Pricing

  • All product prices are listed in USD (or your selected currency at checkout).

  • Prices may change at any time without prior notice.

  • The price shown at checkout is the final price you will pay.

Taxes

All applicable taxes are already included in the product price displayed on our website.

Customers do not need to pay any additional taxes or hidden charges after checkout.

Order Confirmation

After a successful payment, you will receive an order confirmation email containing your purchase details.

If you do not receive confirmation, please check your spam/junk folder or contact us.

Failed or Declined Payments

If your payment fails or is declined:

  • Ensure your card details are correct

  • Check with your bank or payment provider

  • Try an alternative payment method

We are not responsible for delays caused by payment processor issues or bank restrictions.

Fraud Prevention

For security purposes, we may review or cancel orders that appear suspicious or fraudulent.

We reserve the right to request additional verification before processing certain orders.

Refunds

If a refund is approved, it will be processed back to your original payment method within 5–10 business days, depending on your bank or payment provider.

Contact Information

If you have any questions regarding payments, please contact us:

Store Name: Ziviya

Phone Number: +1 800 555 0123

Support Email: support@ziviya.shop

Business Address: 1209 Mountain Road Pl NE, Albuquerque NM 87110, United States

Business Hours: 8:00 am To 5:00 pm | Monday- Friday

Saturday and Sunday Closed