At Ziviya, we are committed to providing a secure and convenient shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed.
Accepted Payment Methods
We accept the payment methods displayed at checkout, which may include:
-
Visa
-
Mastercard
-
Maestro
-
American Express
-
Discover
-
JCB
- Diners Club
The payment options shown during checkout are the only methods currently accepted.
Secure Payments
All payments are processed through secure, trusted third-party payment providers using industry-standard encryption technology.
For your security, Ziviya does not store or have access to your complete credit or debit card information.
Payment Authorization
When you place an order, your payment method will be authorized and charged at the time your order is confirmed.
If payment authorization fails, your order will not be processed until a valid payment method is provided.
Pricing and Currency
All prices displayed on our website are shown in the currency available on the storefront at the time of purchase.
Applicable taxes and shipping charges, if any, will be clearly displayed during checkout before your payment is completed.
Order Verification
To help prevent fraudulent transactions, we reserve the right to verify payment information before processing an order.
If additional verification is required, we may contact you using the information provided with your order.
Payment Issues
If your payment is declined or you experience any payment-related issues, we recommend:
-
Verifying your payment information.
-
Ensuring sufficient funds are available.
-
Contacting your bank or payment provider.
-
Trying an alternative payment method available at checkout.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Refund processing times may vary depending on your financial institution or payment provider.
Please refer to our Return & Refund Policy for complete details regarding refunds and returns.
Contact Us
Store Name: Ziviya
Phone Number: +31 97058045524
Support Email: info@ziviya.shop
Business Address: Venstraat 11, 5241 CD Rosmalen, Netherlands
Opening Hours: Monday to Friday | 9:00 am to 5:00 pm