Terms of service

Welcome to Ziviya. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or region, or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

All products displayed on Ziviya are subject to availability.

We make every effort to display product descriptions, images, and pricing accurately. However, we do not guarantee that all information is always complete, accurate, or current.

We reserve the right to:

  • Modify product prices without notice

  • Limit product quantities

  • Discontinue products at any time

3. Orders and Billing

By placing an order, you agree that:

  • All billing and shipping information provided is accurate

  • You are authorized to use the selected payment method

  • Your order may be canceled if fraudulent or suspicious activity is detected

We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

Shipping and delivery times are estimates and may vary due to external factors beyond our control.

Ziviya Shop is not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect customer information.

5. Returns and Refunds

Please review our Refund Policy for complete information regarding:

  • Returns

  • Refund eligibility

  • Exchanges

  • Damaged or incorrect items

6. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text and branding

is the property of Ziviya and may not be copied, reproduced, or distributed without written permission.

7. Prohibited Uses

You may not use our website:

  • For unlawful purposes

  • To violate any laws or regulations

  • To transmit harmful code or malware

  • To infringe upon intellectual property rights

  • To engage in fraudulent or abusive activity

Violation of these terms may result in termination of access to our services.

8. Limitation of Liability

Ziviya shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or website.

All products and services are provided “as is” and “as available” without warranties unless otherwise stated by law.

9. Third-Party Services

We may use third-party services for:

  • Payments

  • Shipping

  • Analytics

  • Marketing

We are not responsible for the practices or policies of third-party providers.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

11. Contact Information

For questions regarding these Terms of Service, please contact us:

Store Name: Ziviya

Phone Number: +1 800 555 0123

Support Email: support@ziviya.shop

Business Address: 1209 Mountain Road Pl NE, Albuquerque NM 87110, United States

Business Hours: 8:00 am To 5:00 pm | Monday- Friday

Saturday and Sunday Closed